This Privacy Policy explains how Hidden Path processes personal data in connection with its website, inquiries, and private culinary and market tour services in Astara. It applies to information collected before, during, and after a booking, including communication, planning, payment, and check-in steps.
This introduction outlines how the policy is organized and where to find key information.
We use personal data to respond to inquiries, confirm dates and group details, collect dietary information, check venue availability, arrange routes and tastings, process booking payments, coordinate meeting-point check-in, and deliver the guided experience. We also use data to communicate with you, maintain records, improve website reliability, manage security, and meet accounting, tax, and other legal obligations.
We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us manage bookings, payments, site functionality, and recordkeeping. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.
We may disclose personal data to public authorities, courts, or other parties when required by law, when necessary to protect our rights or the rights of others, or when needed to respond to lawful requests, fraud concerns, or security incidents. We may also share information in connection with a business reorganization if permitted by law.
We may collect contact details, booking information, group size, requested dates, dietary information, meeting-point details, communication records, payment-related information, and technical data such as device and browser information, log data, and cookie identifiers. Where needed for a tour request, we may also process preferences relevant to route planning and guide language confirmation.
We receive data when you submit a consultation request, communicate by email or phone, provide booking and dietary details, complete payment steps, or check in for a scheduled experience. We also obtain limited technical data automatically when you use the website, including through cookies and similar tools.
Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookie duration may be session-based or persistent, depending on the function. We do not use cookies to promise third-party access, transport, or other services outside the scope of this policy.
You may manage cookies through your browser settings and, where available, through site controls. Blocking some cookies may affect basic site functions, form handling, or preference storage. We do not rely on cookies to collect more information than is needed for ordinary website operation.
Subject to legal limits, you may ask to access, correct, delete, or restrict certain personal data, and you may object to some processing based on your circumstances. Where processing is based on consent, you may withdraw that consent for future processing. We may need to keep some information where required for accounting, safety, dispute resolution, or other legal reasons.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal obligations that apply. If we cannot fully comply, we will explain the reason where permitted.
Booking, payment, and service records are retained for a practical period after the experience ends so we can manage follow-up, accounting, dispute handling, and legal obligations. Technical logs and cookie data are kept for shorter periods unless a longer period is needed for security, troubleshooting, or compliance. When data is no longer needed, we delete it or de-identify it where appropriate.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
